Skills & Competencies for Truck Dispatch Supervisor
Truck Dispatch Supervisor job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Truck Dispatch Supervisor
Supervises the dispatching of trucks to convey freight to assigned destinations in a timely and efficient manner.
JOB RESPONSIBILITIES for Truck Dispatch Supervisor
Tracks deliveries via computer systems and monitors communication lines to assist with complex or immediate questions. Reviews driver assignments, delivery time, and other transportation data to evaluate driver performance. Ensures dispatchers and drivers are educated and compliant with all DOT, state, local, and company regulations.
Truck Dispatch Supervisor SALARY RANGE
BASE 50%
$66,261
TOTAL 50%
$68,287
Job Level
S01
Job Code
TR20000056
Education/Degree
Bachelor's Degree
Reports To
Manager
Truck Dispatch Supervisor Skills and Competencies List
9 general skills or competencies (Job family competencies) for Truck Dispatch Supervisor
1
Job Family Competencies –
Safety Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Discusses different types of hazards and risks in a work environment.
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Level 2 Behaviors
(Light Experience)
Follows safety protocols to ensure work complies with regulatory guidelines and requirements.
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Level 3 Behaviors
(Moderate Experience)
Performs hazard assessments to identify and prevent harm at the workplace and to employees.
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Level 4 Behaviors
(Extensive Experience)
Integrates safety practices in our business operations to minimize workplace injuries and accidents.
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Level 5 Behaviors
(Mastery)
Generates innovative strategies and techniques to streamline our current hazard identification processes.
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2
Job Family Competencies –
Preventative Maintenance
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the difference between preventative and reactive maintenance.
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Level 2 Behaviors
(Light Experience)
Enters preventative maintenance work requests into the maintenance management system.
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Level 3 Behaviors
(Moderate Experience)
Implements and ensures teams' compliance with preventative and predictive maintenance programs.
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Level 4 Behaviors
(Extensive Experience)
Oversees personnel providing extensive preventative and predictive maintenance to building assets.
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Level 5 Behaviors
(Mastery)
Creates and establishes organization-wide work schedules based on preventative maintenance requirements.
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3
Truck Dispatch Supervisor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Truck Dispatch Supervisor
Proficiency Level - 4
5
Competency for -
Truck Dispatch Supervisor
Proficiency Level - 5
7 soft skills or competencies (core competencies) for Truck Dispatch Supervisor
1
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Initiates SOP revisions to support continuous improvement of processes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the benefits and drawbacks of a specific SOP; oversees the corresponding enhancements.
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Level 5 Behaviors
(Mastery)
Establishes formal policies and procedures to guide the our SOP practices.
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2
Core Competencies –
Planning and Organizing
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
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Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
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Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
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Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
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3
Truck Dispatch Supervisor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Truck Dispatch Supervisor
Proficiency Level - 4
5
Competency for -
Truck Dispatch Supervisor
Proficiency Level - 5
Summary of Truck Dispatch Supervisor skills and competencies
There are 0 hard skills for Truck Dispatch Supervisor.
9 general skills for Truck Dispatch Supervisor, Safety Management, Preventative Maintenance, Dispatch Operations, etc.
7 soft skills for Truck Dispatch Supervisor, Standard Operating Procedures (SOP), Planning and Organizing, Team Management and Team Building, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Truck Dispatch Supervisor, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Planning and Organizing, and be proficient in Team Management and Team Building.
9 general skills for Truck Dispatch Supervisor, Safety Management, Preventative Maintenance, Dispatch Operations, etc.
7 soft skills for Truck Dispatch Supervisor, Standard Operating Procedures (SOP), Planning and Organizing, Team Management and Team Building, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Truck Dispatch Supervisor, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Planning and Organizing, and be proficient in Team Management and Team Building.
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